3.1-Introduction By accessing or using the website paintsmart.in, you agree to be bound by these Terms & Conditions (“T&C”). If you do not agree, please do not use the Site.
3.2-Definitions
“Buyer” or “You” means the person purchasing goods via the Site.
“We”, “us”, “our”, “Paintsmart” refers to the owner/operator of the Site.
“Goods” means paints, accessories, Painting tools and other products listed on the Site.
3.3-Order Acceptance & Contract
Placing an order means you make an offer to purchase. We reserve the right to accept or reject any order for any reason (including availability, errors in pricing or product description) at our sole discretion.
A contract is formed when we send you an order confirmation email (or otherwise accept the order).
All descriptions, specifications, and prices are subject to change without notice.
3.4-Pricing & Payment
Prices shown on the site are in Indian Rupees (INR) and inclusive of applicable GST unless otherwise stated.
Shipping, handling and additional charges (if any) will be shown at checkout.
Payment must be made via the available methods (credit/debit/UPI/bank transfer) and cleared before dispatch.
In case of failed payment/refusal of payment method we may cancel the order.
3.5-GST Invoice Information
All orders placed on Paintsmartinclude a GST-compliant invoice The invoice will contain product details, HSN codes, GST percentage, and tax breakup as per government regulations.
Business / GST Registered Buyers If you are purchasing on behalf of a business and need a GST Input Tax Credit (ITC), you may enter your Business Name and GSTIN during checkout or request a revised GST invoice by contacting us.
To receive a GST Invoice with your GSTIN, buyers must provide
Registered business name
GSTIN number
Registered billing address
Contact number and email
Important: We cannot update or add GSTIN once the invoice has been generated. Please ensure GST details are correctly provided at checkout.
Printing & Access Your invoice will be emailed automatically once the order is confirmed. You can also download it anytime by contacting customer support.
3.6-Product Information
We endeavour to display product details, images and descriptions accurately. However, we do not guarantee colour accuracy (paint colour may vary due to screen/display differences).
For bulk or professional orders, please check specifications, suitability and compatibility.
In the event of manufacturing defects, the warranty/claims should be directed to the respective brand/manufacturer; we assist where possible but are not liable for manufacturer’s coverage beyond our sale.
3.7-Delivery & Risk
Details as per the Shipping & Delivery Policy above.
You must inspect goods promptly on receipt and report any damage/shortage within 48 hours.
After that period, we are under no obligation for claims for damage caused during transit/unreported.
“all our transport has Strong insurance claim, if your order/Product is damaged during transit, the product values will be given by our transport through their insurance claim.
3.8-Returns & Refunds
Subject to the Refund & Return Policy above.
For change-of-mind returns the buyer bears costs unless otherwise agreed.
3.9-Limitation of Liability
Except where prohibited by law, Paintsmart and its officers, employees, agents shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or relating to the purchase/use of the products.
Our liability for any claim under or in connection with these T&C shall in no event exceed the purchase price of the goods giving rise to the claim.
3.10-Intellectual Property
All content on the Site (text, images, graphics, logos) is owned by or licensed to Paintsmart and protected by Indian and international copyright laws.
You may not reproduce, distribute, modify, or exploit any part of the Site without our prior written consent.
3.11-Governing Law & Dispute Resolution
These T&C shall be governed by the laws of India and any dispute shall be subject to the exclusive jurisdiction of courts in Madurai, Tamil Nadu (or other jurisdiction you choose).
In the event of any dispute or claim, you agree to first attempt amicable resolution by contacting our customer service.
3.12-Amendments
We reserve the right to revise/update these T&C at any time without prior notice. Your continued use of the Site after changes constitutes acceptance of the new terms.
We recommend that you review the T&C periodically.
3.13-Severability
If any provision of these T&C is found invalid or unenforceable by a competent court, the remaining provisions remain in full force and effect.
